About Our Products

What types of swimwear do you offer?
We specialise in a wide range of swimwear including bikini tops, bottoms, one-pieces, board shorts, cover-ups, and unique styles like bandeau, high neck, and faux skirtini designs. Our collection celebrates individuality with coastal-inspired designs.
How do I choose the right size?
Our swimwear is designed with Australian beach culture in mind – comfortable, confident, and true to size. We recommend checking our detailed size guide on each product page. If you’re between sizes, we suggest sizing up for maximum comfort.
Are your swimwear pieces suitable for all body types?
Absolutely! We believe every body is a beach body. Our diverse range includes styles designed to flatter various body shapes, from briefs to blouson tops and one-pieces with tummy control.

Shipping & Delivery

What are your shipping options?
We offer two convenient shipping methods:
• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 days after dispatch
• Free Shipping: For orders over $50 via EMS, delivered within 15-25 days after dispatch
How long does order processing take?
Our team carefully prepares each order with the attention it deserves. Processing typically takes 1-2 business days before your swimsuit begins its journey to you.
Do you ship worldwide?
We proudly ship globally from our base in BOCOBLE, Australia! However, we’re currently unable to deliver to Asia and select remote areas. Wherever we ship, we infuse each package with our coastal charm and quality care.

Returns & Exchanges

What is your return policy?
We want you to love your MaxineSwim pieces! If your swimwear doesn’t meet your expectations, you have 15 days from receipt to initiate a return. Your satisfaction is our priority from browsing to beach days.
How do I initiate a return?
Please contact our customer care team at [email protected] with your order details. We’ll guide you through the simple return process and ensure you have the best experience possible.

Payment & Security

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience. All payments are processed securely through encrypted channels.
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect your payment information. Your security and privacy are very important to us.

Account & Orders

How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this to follow your swimsuit’s journey from our sunny Australian base to your doorstep.
Can I modify or cancel my order?
We process orders quickly to get your swimwear to you ASAP! If you need to modify or cancel your order, please contact us immediately at [email protected] and we’ll do our best to help.

Contact & Support

How can I contact customer service?
Our dedicated team is here to help! Reach us at [email protected] or write to us at 96 Amiens Road, BOCOBLE, AU 2850. We’re passionate about ensuring your MaxineSwim experience is nothing short of wonderful.

Join the MaxineSwim movement—where every delivery brings a piece of coastal confidence to your doorstep, and every day feels like a beach day.